Resume

Profile - Experience - Education

Profile 

I’m a data-driven product owner with experience in communications and design. I’ve worked in various industries, including automotive, banking, biotechnology, consulting, cosmetics, government, mining and telecommunications.

My responsibilities include:

  • using data to create cohesive digital experiences through strategic content management and optimisation to support public affairs, marketing and employee communications

  • delivering high-quality, SEO-optimised content while maintaining brand consistency and legal compliance

  • implementing responsible digital practices and frameworks that balance innovation with consumer wellbeing while maintaining brand and corporate standards.

Key achievements

Ethical digital leadership 

  • Led implementation of accessibility standards across Victorian Government digital platforms, ensuring equitable access for all users.

  • Developed inclusive design practices within Rio Tinto's Global Experience Language (GEL), promoting cultural sensitivity and accessibility across global markets.

  • Championed ethical data practices in NAB's digital identity solutions, prioritising user privacy and consent.

Responsible governance and accessibility

  • Led accessibility compliance initiatives for government and corporate websites, ensuring digital inclusion for diverse user groups.

  • Implemented content guidelines for health.vic.gov.au during COVID-19, ensuring accurate, transparent and accessible public health communications.

  • Established responsible data collection and privacy practices across digital platforms.

Inclusive digital strategy

  • Created culturally sensitive digital communications strategies for global audiences.

  • Developed guidelines for content creation and digital engagement.

  • Implemented transparent reporting practices for digital performance and impact

  • Led initiatives to reduce digital divide through accessible design solutions.

Work experience

Principal Advisor Digital External Communications

Rio Tinto, Melbourne | 2022 - Present

  • Lead ethical digital practices across global digital presence.

  • Implement inclusive design principles in global experience language.

  • Develop culturally sensitive content guidelines for diverse markets.

  • Ensure environmental and social responsibility messaging aligns with digital strategy.

  • Champion accessibility and inclusion in digital communications.

Senior Communications Adviser, Brand and Digital Strategy

Victorian School Building Authority, Melbourne | 2022

  • Enforced strict accessibility standards aligned with WCAG guidelines.

  • Developed inclusive digital communication strategies for diverse community stakeholders.

  • Implemented ethical content guidelines for public sector communications.

  • Created frameworks for transparent project communications.

Product Owner, Digital Identity and Access

NAB, Melbourne | 2022

  • Championed ethical data collection and privacy practices.

  • Implemented transparent user consent processes.

  • Developed inclusive authentication solutions for diverse user needs.

  • Led initiatives for responsible digital identity management.

Senior Consultant, Intranet

KPMG, Melbourne | 2022

  • Established guidelines for internal communications.

  • Implemented inclusive design practices for global workforce.

  • Developed responsible content management protocols.

  • Created accessibility standards for internal platforms.

Digital Content Officer (Content Producer)

Victorian Government Department of Health, Melbourne | 2021

  • Established guidelines for internal communications.

  • Implemented inclusive design practices for global workforce.

  • Developed responsible content management protocols.

  • Created accessibility standards for internal platforms.

Senior Analyst, Business Analyst

NAB, Melbourne | 2018 - 2021

  • Led digital transformation initiatives.

  • Implemented responsible data handling practices.

  • Developed inclusive digital service solutions.

  • Championed accessibility in digital banking services.

Digital Content Specialist

CSL, Parkville | 2012 - 2018

  • Implemented guidelines for healthcare communications.

  • Developed responsible social media practices.

  • Ensured accessible design in digital platforms.

  • Created inclusive content strategies for global audiences.

I’ve also held roles at General Motors, L’Oreal and Telstra.

Skills and expertise

  • Ethical digital practice: privacy by design, responsible innovation, ethical data handling.

  • Accessibility and inclusion: WCAG compliance, inclusive design, cultural sensitivity.

  • Responsible governance: ethical frameworks, transparent reporting, responsible data management.

  • Digital ethics: privacy protection, ethical content guidelines, responsible AI practices.

  • Stakeholder engagement: inclusive communication, ethical leadership, community engagement.

Education and certifications

  • Bachelor of Psychological Sciences, Swinburne University

  • Bachelor of Arts in Multimedia, RMIT University

  • Google Advance Data Analytics Certification

  • IBM Data Science Orientation

  • SAFe® Certified Product Owner and Product Manager

  • ADMA Data-Driven Marketing and Advertising Certificate

Professional focus

  • Championing digital accessibility and inclusion.

  • Implementing ethical data practices.

  • Promoting responsible innovation.

  • Ensuring transparent digital communications.

  • Developing inclusive user experiences.